Privacy Policy


Discounted Heating does not disclose buyer information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Any information given at the time ordering is collected by ourselves for the sole intention of completing your order. We do not send marketing material and your information is dormant after order is completed.

All information is collected lawfully and in accordance with the data protection act 1998.

Information is collected to complete your order only. At present no marketing material is sent using this information.


What are cookies?

'Cookies' are pieces of text that ask for your permission to be placed on your computer's hard drive. You can set your computer up so that cookies are automatically accepted, but you can also manually chose whether or not to allow specific websites to place cookies on your computer. You can also accept cookies and then delete them. This is usually done by going into your browser's tool bar, selecting 'history' and then 'delete all cookies', although the layout may vary depending on your web browser.

What are they used for?

Cookies help websites to monitor when you have visited their website, and allows web applications to respond to you as an individual. Web applications can then tailor their operations to suit your needs and interests by gathering and remembering the information stored. An example of this is when you are shopping online, and placing items into your shopping basket. The basket is not a cookie, but a cookie is placed on your hard drive in order to keep track of your own personal shopping basket and its contents.

Does this mean you have access to my computer?

At Discounted Heating, we use cookies to monitor which pages of our website are being used, and to check that no problems are being encountered in order to continuously tailor and improve our website to suit our customers' needs. This data does NOT give us access to your computer in any way, nor to any personal or sensitive information, other than the information you choose to share with us. Data gathered only relates to statistical usage of our website. We do not share any of this analytical data. There is no connection between the data and you as an individual, and once stored the files are then deleted.

We also use cookies within our secure shopping pages to store your items in your shopping basket so that you can leave the shopping cart, continue shopping, and return to it when you are ready to check out. By not accepting our cookies, you may be affecting your ability to shop on our website. In order to experience a smooth and easy shopping experience at, we recommend that you allow cookies for the duration of your shop,and if you have any concerns at all then we recommend you delete your cookies after you have finished shopping.

How do I manage my cookies?

You can set up your web browser (Microsoft Internet Explorer or Firefox, Google Chrome, Netscape Navigator, Safari and so on) to notify you of cookie placement requests or decline cookies completely (although declining them may prevent you from being able to use the web site properly or at all). You can delete the files that contain cookies – these can usually be found within your browser tool bar under 'history

Your Personal Information

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment. If you sign up to our newsletter, we may use your email address to send you information about our products and services. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by unsubscribing here